Shola Link

Account Management

How do I create an account?

Click "Register" or "Sign Up" in the top menu. Enter your name, email, phone number, and create a password. Verify your email address, and your account will be ready to use.

What if I forget my password?

Click "Forgot Password" on the login page. Enter your registered email address, and we'll send you a link to reset your password. Follow the instructions to create a new password.

How do I change my email address?

Log into your account and go to Account Settings. Under "Profile Information," you can update your email address. You will need to verify the new email address before the change takes effect.

How do I delete my account?

To delete your account, go to Account Settings and click "Delete Account" at the bottom. Please note that this action is permanent and cannot be undone. All your listings and data will be removed.

For Brokers

How do I become a verified broker?

Apply through our broker registration page. You'll need to provide identification documents, business license (if applicable), and undergo a verification interview. Once approved, you'll receive a verified badge and access to broker tools.

What commission do brokers earn?

Brokers earn 65-75% of the platform commission (depending on category). For example, on a property sale with 10% platform fee, the broker receives 70% of that fee. The minimum commission is 500 ETB per successful transaction.

What is the verification process?

Verification includes identity verification, background check, and a short training session. We ensure all brokers understand our platform rules, Ethiopian business practices, and customer service standards.

How do brokers get paid?

Broker commissions are automatically calculated and paid monthly via bank transfer or mobile money (TeleBirr, CBE Birr). All payments are processed within 7-10 business days after the month ends.

For Buyers

How do I search for items?

Use the search bar at the top of any page. You can filter by category, price range, location, and more. You can also browse listings by category from the main menu.

How do I contact a seller or broker?

Each listing has a "Contact" button. Click it to view the seller or broker's contact information including phone number and Telegram. You can also send a direct message through the platform.

How do I ensure a safe transaction?

Use our verified brokers who are thoroughly vetted. Always meet in safe, public locations when exchanging goods. Never send money before seeing the item. Our brokers provide escrow-like services for high-value transactions.

Do buyers pay commission?

No, buyers do not pay any commission. The commission is only charged to sellers and brokers upon successful transaction completion. Buyers pay only the agreed price for the item.

General Questions

What is Shola Link?

Shola Link is Ethiopia's trusted online marketplace platform that connects buyers and sellers across the nation. We provide a safe, easy-to-use platform for buying and selling goods and services, with verified brokers and secure transactions.

How does Shola Link work?

Simply create a free account, browse listings or post your own items. When you find something you like, contact the seller or broker directly through the platform. Our brokers help facilitate safe transactions and ensure both parties are satisfied.

Is Shola Link free to use?

Creating an account and browsing listings is completely free. We charge a small commission only when a successful transaction is completed through our platform. For buyers, there is no additional fee.

What languages does Shola Link support?

Shola Link is fully multilingual and supports English, Amharic, and Chinese. You can switch between languages at any time using the language selector in the header.

Payments & Commission

What payment methods are accepted?

We accept bank transfers, mobile money (TeleBirr, CBE Birr), and cash payments coordinated through our verified brokers. Payment methods may vary by seller and item type.

How is commission calculated?

Commission is calculated as a percentage of the final sale price. Rates vary by category: Properties (10%), Vehicles (8%), Equipment (8%), Services (12%). The minimum commission is 500 ETB per transaction.

When is commission paid?

Commission is due only when a transaction is successfully completed. Sellers and brokers are notified immediately. Payments to brokers are processed monthly, while seller commission is deducted from the sale proceeds.

Does the platform handle payments?

Shola Link is a marketplace platform that connects buyers and sellers. We do not hold or process payments directly. All financial transactions are handled between buyers, sellers, and brokers. Our verified brokers can provide escrow-like services for secure high-value transactions.

For Sellers

How do I post an item for sale?

After creating a free account, click on "Post Ad" or "Sell" in the main menu. Fill in the details including title, description, price, category, and upload clear photos of your item. Submit for review and it will be published shortly.

How many photos can I upload?

You can upload up to 10 photos per listing. We recommend using high-quality, well-lit images that show the item from different angles to attract more buyers.

How long does a listing stay active?

Listings remain active for 30 days. You can renew them for free if the item hasn't sold. You can also mark items as sold or delete listings at any time from your dashboard.

What commission do sellers pay?

Sellers pay a commission of 8-12% depending on the item category (8% for vehicles/equipment, 10% for properties, 12% for services). The commission is only charged when a sale is successfully completed.

Still Have Questions?

Can't find the answer you're looking for? Our support team is here to help.